What are your top 3 qualities in... from terqishi's blog

What are your top 3 qualities in delivering excellent customer service?

Essentially, the 3 important qualities of customer service center around three [p"s: professionalism, patience, and a [people-first" attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right track.

Do you tip delivery drivers for assembly?

Your furniture requires assembly If the delivery workers are also putting your new furniture together for you, tip them for the time and hard work they put in (if you've assembled furniture before, you know it can be tricky!). Give $10 to $20, depending on how long it takes.

How much does it cost to ship per kg?

Sea Freight Rates per kg

Ocean freight is around $2-$4/kg, and a China-US shipment will take around 30-40 days or more. At about $5-8 per kilo, a China-US shipment between 150 kg and 500 kg can economically go air freight and will take around 8-10 days. Express air freight is a few days quicker, but more expensive.

Do you tip IKEA assembly?

Furniture assembly

If your furniture delivery person is also assembling your furniture for you, it's customary to tip a certain amount-these can be brutal. After all, remember how hard it was to assemble that Ikea bookshelf in college? Depending on how long the task takes, $10 to $20 is a good amount.

What is the meaning of white glove test?

An examination of cleanliness, hygiene or other cleaning-related standards. Looking at the imprint his hand had left on the visible layer of dust, he realized his home would certainly not pass his mother's white glove test.logistics uk

What is an example of a high touch service?

High-touch service examples
Email.
Face-to-face meetings or calls with a dedicated customer success manager.
Product demos or training (onsite or remote).
Special access to product content, such as demos, FAQs, videos, and forums.
One-on-one chat or phone-based support.
Personal strategy sessions.

What is the white glove relationship?

White Glove Treatment simply means handling your client's needs with exceptional care and attention. The most important aspect of giving a client the White Glove Treatment is communication. Any hiccup in communication can send ripples through the client relationship that can be difficult to correct.

What are the 7 P's of customer service?

Initially 4, these elements were Product, Price, Place and Promotion, which were later expanded by including People, Packaging and Process. These are now considered to be the [7 P's" mix elements.white glove delivery service

Why did FedEx change their name?

In 1994, Federal Express shortened its name to "FedEx" for marketing purposes, officially adopting a nickname that had been used for years.

Why is it called White glove service?

Like many things that began with a more literal interpretation, the idea of [white glove" service started as exactly that – movers or shippers actually wearing white gloves to protect the product. In its most common usage, the term is defined as [marked by special care or attention."