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To accomplish their primary goal of network monitoring and troubleshooting computer and telecommunication networks and systems, NOC engineer performs several tasks. A NOC engineer ensures smooth functioning of the network for business needs and keeps the downtime to a negligible level. The NOC engineer job description includes the following responsibilities:
To ensure maximum possible service availability and performance.
Monitor Systems: They monitor the performance and capability of computer systems using diversified tools. They figure out the malfunctioning of hardware, software, and environmental alerts. When a problem is recognized, NOC Engineers does the root cause analysis (RCA).
Troubleshoot Problems: They work to triage or troubleshoot the issues, within their defined areas. NOCs generally have standard operating procedures (SOP) that the NOC engineer will closely follow. This may include coordinating with third-party vendors, customer contacts, or other IT teams for a holistic solution.
Tracking Issues: In response to incidents, the NOC engineer should carefully track and document all defects and resolutions in detail. This helps in increasing the expert base of NOC and helps in maintenance of system’s health record. Often, the NOC has a ticketing system that the NOC Engineer is accountable for updating.
Report Incidents: When the technical issues are complicated which needs an immediate response or troubleshooting, NOC engineers must escalate the matter to management as per their SOP (Standard Operation Procedure). If need be, they can include the other IT resources, 3rd party or vendors for a faster resolution after obtaining the proper approvals. They maintain the appropriate communication channels within intra teams or outside so that all stakeholders are kept informed ahead in time bound manner.
IT companies are much more cognizant of the prerequisite to innovate and deliver resources that drive add-on business, and they need to travel at the speed of business, not the speed of outdated IT. Hence NOC engineer is no less important in the IT field.
A NOC (network operation center) engineer is an expert who primarily screens large computer networks and server for hitches from a centralized location or through satellite. They analyze the problems, implement the troubleshooting, incident reaction on the system and communicate with field technician for a better resolution to meet the business goals or objectives.
The core of NOC Engineer: Their responsibilities are wide. The expertise needed for a NOC or Network Operations Center includes network administration, Network Support, management, switching, and routing.
Challenges Faced by Network Operation Engineer:
It is due to the difficulties involved with existing system networks and services, particularly in light of the acceptance of cloud setup and SaaS-based solutions, there are many challenges that network operations face.
CompTIA Security+
The CompTIA Secuirty+ certified professionals are the experts in the field of cybersecurity. These Security professionals have tasks relating to securing network hardware, network services, and network traffic for the assigned business.
The CompTIA Security+ certification is a globally accepted business credential. Security+ verifies that information security experts are knowledgeable and proficient in the field of information security.
Security+ certification is a worldwide, vendor-neutral professional certification given by CompTIA for IT security professionals who want to become certified in IT security.
The security of PC systems, mobile devices, and other technologies is an ever-growing alarm throughout the world. The current culture depends on PC systems and networks to run the whole process from productive resources to the simple announcement.
Due to the rising security issues in the global market CompTIA security+ professionals are in high demand, meaning that the CompTIA security+ salary will be increasing as well.
Job Description
The security+ professionals have the job responsibilities which includes configuring test equipment's which include network devices such as routers, switches, firewalls, IDS/IPS, etc., develop standard security documentation, prepare test plans for test engineers and review results for completeness before submission to government certification agencies.
Following are the job responsibilities of a CompTIA Security+ professional in an organization:
To review and assess designs and project activities for compliance with security criteria and guidelines
To provide feedback to develop product quality and reduce the risk.
Manage and build relations with internal and subcontracted associates on system software security
To provide safe domain-specific knowledge and overall software system guidance and outlook to assignments, programs, and activities. They provide direction as an advisor to less- experienced workforces
To drive improvement and combination of new security tools into projects of software system design in an organization
Intro to CompTIA Security+ Certification
The industry-wide benchmark of cybersecurity certifications, the CompTIA Security+ certification, covers six core fundamental security areas, including:
Threats, Attacks, and Vulnerabilities
Technologies and Tools
Architecture and Design
Identity and Access Management
Risk Management
Cryptography and PKI
Created by the leading computing technology association in the world, CompTIA, and accredited by ANSI in compliance with the ISO 17024 Standard, the Security+ certification is vendor-neutral, allowing candidates to focus on general security aspects rather than company-specific approaches. Because the test is so comprehensive and “flying by the seat of one’s pants” is not advised, individuals seeking Security+ certification are encouraged to review various study guides and video training materials to prepare thoroughly.
Individuals considering a career in cybersecurity would be wise to consider the following in-demand roles:
Security Analyst
Security Engineer or Architect
Security/IT Director or Manager
CISO/CSO, Systems Administrator
Network Architect or Engineer
Forensics Investigator
Auditor
Systems Engineer or Integrator
Individuals seeking these positions should have a demonstrable record for:
Incident handling and response
Audit and compliance
Firewall/IDS/IPS skills
Intrusion detection
Analytics and intelligence
SIEM management
Access/identity management
Application security development
Advanced malware prevention
Cloud computing/virtualization
The primary responsibility of the support technician is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Sometimes they are also asked to focus on network and internet connectivity. They should be able to work in coordination with both technical and non-technical staff.
The PC Technician should take care of the basic network support. It is their responsibility to install and maintain the application platforms. The professional must assist in the help desk level administrative functions. They have to take care of the server infrastructure on a daily basis. It is the responsibility of the PC Support Technician is to perform daily back-ups and data redundancy.
The support technician must be able to maintain and manage the appropriate hardware inventory. The professional will identify and resolve the recurring software/application/host issues that include medium to high complexity. The technician will play an active role in preparing system operational manuals and documentation. The professional handles changes requests, software updates, and hardware issues.
The Computer Support Technician must offer technical assistance to clients and analyze technical requirements. They should have an in-depth understanding of computer hardware, software and peripheral devices. The professionals should take care of the design and implementation of systems based on the client’s requirement. They have to execute security-related updates and patched on classified and unclassified systems.
It is the PC Support Technician who manages the desktop imaging procedures using Windows Deployment Server. They offer technical support for all IT issues and will work with available resources to provide effective solutions, break/fix and problem resolutions.