Request On-Site Demonstrations. By the time you reach the software demonstrations phase, you should have narrowed your list down even further to just a handful of possible partners. Before software vendors arrive for demonstrations, collaborate with staff members to create a comprehensive list of questions to ensure that you are prepared to evaluate each vendor equally. Ask vendors to walk you through step-by-step processes for a typical transaction your staff might handle on any given day. Ask what customers find most challenging about the software. Ask what feedback the company receives the most on the software. Ask every question that you and your staff deem important in the software selection process. And ask these questions to each of the vendors.

Don't:Buy Software Based on Features Only. When focusing just on features of the software, such as online registration,Orion Code Review  membership management tools, Web content management, etc., you can unknowingly overlook other important factors, such as software scalability, technology requirements, customer service support, total cost of ownership, and finding a software solution that doesn't change your business processes. It's important to buy non-profits software that will grow with your organization, allow you to take advantage of existing investments in computers and other IT equipment, offer you 24/7 customer service support, save you money while driving new revenues and donations, and be user-friendly so anyone, from volunteers to full-time staff, can utilize the software to improve current business processes.

Evaluate Only the Initial Costs.

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