Improve the User Experience and User Interface from ravitejafe's blog

Adoption simply means how well your digital tools are being used by your employees. Adoption is one of the most important Business transformation metrics. A high Digital Adoption rate is one of the key indicators to a Successful Digital Transformation.

Poor Adoption and performance rate can either be because the tool has complex functionalities or because it lacks user engagement. In both scenarios, leveraging a DAP can be of the best help. With a good DAP, you can enable a smooth adoption and also improve employee performance. 

A DAP’s on-screen guidance keeps employees engaged and allows them to perform any complex tasks simply by following its interactive software walkthroughs. It provides a clear picture of employees’ progress and helps identify & resolve bottlenecks at the earliest.    

Employee productivity is one of the best KPIs to measure the impact of your Digital Transformation efforts. Workforce productivity is the value or volume of output an employee can deliver relative to the time. 

Calculate the revenue generated by each employee and use this to understand which direction your Digital Transformation efforts are headed. 

For example, if you invest in a technology to improve customer support, you must measure the number of support tickets your IT team handles since implementing the new digital tool.  

To identify whether new tools help Enterprises in improving workforce productivity, they need to find answers to questions like 

Are employees able to optimize their work hours? 

Are they engaged throughout the process?  

Does task automation provide more time for strategic thinking? 

Are they able to work on complex tasks more efficiently than before? 

The answers to these questions can help you analyze whether your employees are being productive and using the tool in the right way or not. 

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