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The job profile includes hardware acquisitions and deployment in addition to coordinating all ancillary services. The computer support technician must also offer training to the staff to handle crisis situations. They are responsible for all aspects of staff workstation hardware, networked peripheral devices, and other networking hardware.
The Hardware Technician job role also includes assisting seniors or specialists to resolve any critical issues. It is the responsibility of the professionals to verify whether the IT department is equipped to rectify the problems. They should also verify and submit the warranty claims whenever required.
The technician will also play a prominent role in cleaning the computer systems for imaging. The professional has to remove all computer software and install it, but this usually happens only when the operating system gets corrupted. Typically, the Computer Hardware Technician takes a full responsibility to reinstall all the necessary software after operating system replacement successfully
Educational Qualifications
The Computer Hardware Technician must have a bachelor’s degree in computer science or a related field. It is recommended that they also have related work experience in the field. A master’s degree is optional but may provide the technician with a competitive edge when seeking employment. They must have basic knowledge of the fundamentals of support, networking skills, algebra, microcomputers, and operating systems. Usually, Computer Hardware Technicians learn more on the field, depending on the needs and requirements of the organization. Most of the organizations’ offer hands-on and classroom instructions, often for a few months.
As required the professional must also focus on the computer and networking software products. They should research and deploy corrective measures to resolve complex PC problems. Repair Technician maintains an inventory of all monitors, keyboards, and other crucial equipment. They also generate reports on PC performance through periodic testing. Hardware Technicians construct, install and test customized computer configurations based on the platforms and operating systems present in the organization.
Usually, Computer Hardware Technicians work with different equipment such as desktop, laptops, servers, and computer clusters. The desk technician may sometimes end up handling issues related to a wide range of peripherals that include both input and output devices. There are also chances that the professionals who are involved in system administration will look into networking hardware such as routers, switches, fiber optics, and wireless networks.
The computer repair technician offers annual maintenance service, and upgrade the systems depending on the requests of clients. They examine the systems to validate correct operations and identify errors. This job is all about balancing the technical and client support tasks by resolving any errors that occur.
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