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Workstation PC Technician provides technical support for staff within an organization on any of the operating systems. They provide guidance to employees who provide technical support. Technicians also extend general technical assistance for supported applications. They provide service to clients. Technicians also provide support on assigned projects.
Among their primary responsibilities is to work their team members to diagnose and troubleshoot computer related issues. Technicians should have excellent verbal and written communication skills and need to be adept at customer service.
They should be prepared to work flexible hours and be available whenever required.
Job Responsibilities
Workstation PC Technicians should support a robust network for popular operating systems, such as Windows, macOS or Linux. They should be proficient in working with servers and PCs/laptops.
