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Information Technology and Computer Science ,each of these disciplines demands a different set of skills and a different kind of attitude.Information technology careers are more about installing, maintaining, and improving computer systems, operating networks, and databases and computer science is about using mathematics to program systems to run more efficiently, including in design and development.

While computer science education isn’t necessary for an IT career, some IT education is fundamental for a computer science degree that later leads to job opportunities. IT can be specialized in many different ways, but CS graduates have opportunities immediately available to them that IT qualified workers don’t.

The work environments expected from both careers can vary widely, too. Most IT professionals work as part of a team in an organization, serving internal needs or working directly with clients. Computer scientists, however, work in businesses, colleges, video game development companies, or as freelancers. Regardless of which appeals more, there’s plenty of potential for career growth and lucrative job opportunities in both fields.


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Apart from the regular reviews and supervision, particular roles and responsibilities are included in the information technology specialist job description. Here are some of the important ones:

Update the Systems

An important element of an IT specialist job description is the tracking of system functionality. IT Specialists should keep themselves up-to-date with the latest components and other necessary aspects. The purchase of new software and hardware equipment is also their responsibility and should not exceed the estimated budget.


Keep Track of Data

Another valuable element of IT specialist jobs is their responsibility to be informed of all the internal and external organization data. IT Specialists oversee the maintenance, backing up, and securing of databases, as well as retrieving files when needed.

24/7 Support

One of the most important duties is to provide all the necessary assistance to the users round-the-clock. They can be hardware issues related to desktops, computer peripherals, such as printers, scanners, hard drives, monitors, etc., or software assistance concerning installation and updating of software. IT specialists should keep track of all the IT-related issues in the organization. Informational technology specialists should also have good communication skills, as they have to interact with clients and their team members to coordinate on issues.

information technology specialist salary


In fact, information technology specialists can work in various areas of information technology. They work in the help desk to redress the problems that end users face. Specialists can also don roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.


IT Analyst is responsible for creating and examining the functional specifications. They have to be in constant touch with the stakeholders to have a better understanding of the requirements. The professionals have to develop efficient IT systems to suffice the business and technology needs.  The IT Analyst collaborates with the developers to design and implement technology solutions.


The professional will integrate multiple systems and resolve the needs of different teams. The IT Analyst will collect information from end users about system performance. They over the projects and handle the upgrades, hardware, and software installations. The professionals have to offer the necessary technical training and assistance. It is their responsibility to keep themselves updated with technology trends and developments.


IT Analyst has to review existing IT systems and internal processes. They have to work in collaboration with the management to understand IT objectives. It is important to have a better understanding of cutting-edge technologies to optimize organizational efficiency.


IT Analyst has to recognize the areas for improvement within IT infrastructures. They have to participate in team meetings actively and give intelligent inputs to improve efficiency. The professional will design new systems with the help of modeling, information engineering, and cost-based accounting processes. IT Analyst will design, examine and deploy IT systems to further business objectives.


The professional will handle the implementation process and take care of the programmers. They ensure that the vendors will stay within the deadline and budget. It is the duty of the IT Analyst to resolve and debug IT systems and make sure error-free functionality and end-user satisfaction. They offer guidance to the help desk staff during transitional processes.  The professionals should always be available to provide technical support via telephone and email for internal end users. IT Analyst takes care of multiple tasks and will inform progress at regular intervals.

information technology analyst


Educational Qualifications

IT analyst must have a bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics & Electricals or any other related field. Some organizations look for candidates with prior and relevant work experience, whereas others opt for candidates with a master’s degree or a particular specialization.

Technicians are well-versed with the brass tacks of the services/products, which they provide support for. If IT Technicians are unable to resolve a problem, it is escalated to the senior team.

Technical support is beneficial for the information technology industry, as it helps organizations to monitor and maintain their networks and computer systems. The technical support team installs and configures PCs, assesses hardware and software issues and solves all types of technical problems, either remotely or in person.

information technology technician salary

Information Technology Technicians assist employees of organizations by helping them install and configure system software and hardware. They offer system and operations support to the personnel on a daily basis.

Primary responsibilities of technicians include installing, configuring and supporting laptops, PCs, tablet, and mobile phones, installing, configuring and supporting network printers. They fix LAN/WAN issues, add or delete user accounts, set up and maintain email accounts. Technicians also support VoIP telephone systems and set up folders and files.