1. Reaching us so simple... -The system is very simple to reach us
whereby we have made ourselves available to you at just a call or a
click. We have developed a quick and easy way for you via our
countrywide-reach numbers - 02032344787 and 9764355610, which have a
good memory recall too. The call will be attended by our executive, who,
presentable and updated to confront you, will take down your details,
and forward the same to the concerned officer, and would fix a survey
day as suitable for you. Not only via phone, but you can also reach us
by filling a query form that is available on our website's each page.
2.
Fixing the day for Survey- A Field Officer will appear at your place on
the day and time fixed as per your availability. Our Officer would be
equipped with all the requisite tools that will assist him to evaluate
the goods to be transported and hence, he will come up with an Estimated
Cost for the move. On demand and consent of the customer, he will
finalize the shifting deal, and will give you a brief about the
intricacies and the workings. He will plan the entire moving process in
accordance with the laid terms and conditions. As easy as that! Your
task ends here only.
3. Confirmation of booking - Once
confirmation of booking is done, quotation is issued followed by
quotation finalization and final confirmation.
4. Packing - The
Packing Supervisor gets in touch with you, and will drop at your place
timely for the infallible packing treatment. Our team of packing is
trained on all the techniques so adopted, which purely depends on the
characteristic of the articles involved. If it is a fragile item, the
team packs the articles using multiple-layer protective packing and if
it is an electronic item, then the chords are first safeguarded, and
consequently it is passed to the further packing treatment. After
getting assured that all the documents are ready and the payments are
made, the process is moved to the next stage.
5. Your Shifting assistant- It is of type of your private shifting
assistant from our side, who will be with you from start till delivery
is made.
6. Transportation - After getting a green signal and
conclusions of the requisite payments, the transportation team gets into
action instantaneously. The carriers are deployed and reach the
customer's dwelling place on time. All the packed articles are then
loaded on board of these humongous carriers, and then the consignment is
transported via the means and ways thus planned beforehand. This
process is so fluid that not even a minute comes to standstill, and with
the aid of timely communication and proper knowledge, the consignment
is moved to the destination place well before time.
7. Tracking
and Help-desk - The driver or the guard of the concerned vehicle remains
in constant touch with your "shifting assistant" and coordinates the
same. We also make extensive use of new-age automated technology for
tracking, in the form of Vehicle Transporting System (VTS). In these
ways, our Helpline Desk is able to notify you about the delivery status,
as and when asked.
8. Destination - Delight- Holding of your HHG
container at destination for upto 21 days without any charges, and
without any transshipment. There is something as pre-dispatch agreement-
through this procedure, you have to just inform your shifting assistant
03 working hours in advance, so that you can get your goods on time at
your new home.
9. Customer Care - Just in case, if there are any
issues raised by our customers, the role of our Customer Care department
becomes active, and they settle all within due time, so that the reason
for commotion or inconvenience fizzles out. In addition, all the claims
for the damages or losses incurred are settled on priority basis, so
that the bond of trust that we share with our customers remains
"intact". We hereby advise our valued clients to declare correct value
of goods.
The Wall